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Frequently Asked Question

1. How to place an order ?
You can visit our site and send inquiry directly or email either of the sales manager. There will be sales take care of you and lead you step by step.
 
2. Is there a MOQ ?
At the first time of cooperation , there is no min order quantity. But for most raws, we suggest clients to order no less than 10g . The bigger the quantity is , the better price would be.
 
3.Do you offer domestic shipping?
Yes, we do have warehouse in USA. For other countries, we can also offer remail service.
 
4.What payment method do you accept ?
Western union, bitcoin , transfer wise are preferred payment methods. If you would like to use any other payment , please talk with our sales rep. We will do whatever we can to meet your requests.
 
5.How do you ship and what’s the ETA ?
Different shipment used for different countries.All packages will be packed discreetly and no info about steroid related products would be included on the package. The ETA to USA changes time to time. Recently , most packages delivered in around 12-15 days. For most European countries, it takes about 7-10 days door to door. If you are from other countries, just ask our sales for details.
 
6.Is signature needed ?
We can arrange shipment that no signature needed if clients requested. Package will be delivered in front of your door and And package can be also shipped to PO BOX , which no signature is needed.
 
7.Do you provide tracking number ?
Yes, tracking number will be offered in 2 or 3 days after payment confirmed. You can track it online. Our sales will also keep you updated of the shipping status.
 
8.What’s your reshipping policy?
We offer free reshipping if any package got seized in custom. You will definitely received what you order from us.